Privacy Policy

1. Introduction

At SkillSwap Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our skill exchange platform.

2. Information We Collect

3. How We Use Your Information

We use your information to:

• Create and manage your user account
• Match you with suitable skill exchange partners
• Facilitate communication between users
• Track session progress and completion
• Provide customer support and respond to inquiries
• Improve our platform and user experience
• Send important notifications and updates
• Verify skills and maintain platform quality
• Prevent fraud and maintain platform security

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We only share your information in the following circumstances:

5. Data Security

We implement robust security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure password hashing and authentication
• Regular security audits and updates
• Access controls limiting who can view your data
• Secure hosting infrastructure with monitoring
• Regular data backups and recovery procedures

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legitimate business purposes, legal compliance, or fraud prevention for a limited period.

7. Your Privacy Rights

You have the right to:

• Access and review your personal information
• Update or correct inaccurate data
• Request deletion of your account and data
• Control your profile visibility settings
• Opt-out of non-essential communications
• Download a copy of your data
• Object to certain data processing activities

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze platform usage and performance
• Personalize your experience
• Prevent fraud and enhance security

You can control cookie settings through your browser preferences, though some features may not function properly without cookies.

9. Third-Party Links

Our platform may contain links to external websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

10. Children's Privacy

SkillSwap Hub is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected information from someone under 18, we will delete it immediately.

11. International Users

If you are accessing SkillSwap Hub from outside your home country, please note that your information may be transferred to, stored, and processed in countries where our servers are located. We ensure appropriate safeguards are in place for international data transfers.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or through the platform. Your continued use of SkillSwap Hub after policy updates constitutes acceptance of the revised terms.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: